WYOMISSING, PA (March 18, 2020) Customers Bank continues to closely monitor developments related to Coronavirus (COVID-19). During this time, the bank is taking action to prioritize the health and well-being of our clients and Team Members. The bank has also taken measures to ensure customers continue to receive a high-level of customer service and uninterrupted access to its financial services.

As such, Customers Bank is limiting access to drive-thru and appointment-only service at the following branches: Berkshire Mall West (Berks County), Muhlenberg (Berks County), Exeter (Berks County), Langhorne (Bucks County) and Kimberton (Chester County). All other branches will remain open and available for business as usual.

This move is being undertaken with the approval and authorization of the Pennsylvania Department of Banking & Securities, explained Timothy D. Romig, executive vice president, managing director & market president – Pennsylvania and New Jersey. “This change is being made after careful consideration of the best methods to protect our clients and Team Members,” said Romig. “We are doing everything possible to continue to provide full access to all banking services and products.”

Clients who need access to a safety deposit box, or other services that cannot be delivered via the drive-thru such as an account opening, or loan application may schedule an appointment with the branch manager to visit the bank and meet directly with a Team Member, reported Romig.

Romig reminded customers, “ATMs and online banking are a safe, secure and convenient alternative to access banking services.” If you want to review daily cash withdrawal and point-of-sale purchase limits, please click here.

Many Customers Bank products and services, including check deposits and bill pay, can be accessed via online banking and consumer and business banking apps. Consumers with a personal banking account who wish to begin online banking can sign-up by using this link.  Business banking clients who are not enrolled in online banking should call their Relationship Manager.

The impacted branch locations and contact information for each branch manager follows:


Customers Bank

1101 Woodland Road

Wyomissing, PA 19610

Phone: 610-743-8010

Lucia DeAngelo, VP & Branch Manager, 484-682-8563


Customers Bank

1 Hearthstone Court

Reading, PA 19606

Phone: 610-406-9944

Lucia DeAngelo, VP & Branch Manager, 484-682-8563


Customers Bank

350 E. Bellevue Avenue

Reading, PA 19605

Phone: 610-743-8000

Lucia DeAngelo, VP & Branch Manager, 484-682-8563


Customers Bank

2A Summit Square Center

Langhorne, PA 19047

Phone: (267) 352-3012

Dom Paciolla, VP & Branch Manager, 484-868-6683


Customers Bank

513 Kimberton Road

Phoenixville, PA 19460

Phone: 610-415-9090

Keith Munley, VP & Branch Manager, 484-985-5349


For more information, see the bank’s website at www.customersbank.com.

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